Are you worried that the heater on your Oklahoma City property is about to go out? Do you feel that it’s getting close to needing a major repair? If so, then you need to learn all that you can about heating services in the Oklahoma City area.
Doing so can help you in several ways. It can help extend the life of your heater, as well as help you avoid major expenses, such as having to replace the unit.
See below for an in-depth guide on what you should look for in a heating and air conditioning service, you’ll be glad that you did!
1. Positive Online Reviews
Don’t you want reassurance that you’re hiring the right heating service for the job? After all, you aren’t willing to leave the long-term efficiency of your heating unit to just anyone.
Imagine the horror of hiring an Oklahoma City heating service to perform a repair, then experiencing even more setbacks after they leave the premises. It’s the stuff of nightmares!
Fortunately, you can get more insight into any heating service by reading online reviews or asking the company for client references. This will help you get a peek behind the curtain; you’ll know what it’s like to work with this service one on one.
To read online reviews, simply Google the name of the heating service you wish to hire. Here are a few questions that you can ask yourself while you read through them.
- Do the customers seem satisfied with the level of service that they received?
- How knowledgeable was the heating service on the issues they were facing?
- How quickly was the heating company able to come out and repair the damage?
- How quick of a turnaround was it to repair?
- Does the client mention whether they’d recommend this company to others?
2. Proper Business Insurance
First things first, when you reach out to heating services and gather quotes, make sure that you’re speaking with legitimate businesses. Some of them pose as businesses without receiving any of the required licensing or certifications.
What’s just as important is making sure that the heating service is properly insured. This will guarantee that, in the event of an accident, you’re protected from any damage or injury.
If you don’t hire a company with insurance, it could set you back financially. For example, let’s say the technician performs a faulty service and it leads to water damage in your home. If they don’t have insurance, then you will be forced to cover all the repairs.
How can you find out whether they’re insured or not? Ask them. Inquire about the specific types of coverage that they have. They should—at the very least—have policies such as business liability insurance and workers’ insurance.
The former protects situations like the example above, where a slip-up or error leads to property damage. The latter covers the costs if a worker were to get injured at your home. For example, if they were to slip and fall while fixing your heater.
Proper insurance protects the relationship between you, the heating service, and their employees, who are also members of the Oklahoma City community.
3. Learn the Details of the Warranty
Warranties have been offered by every heating and air conditioning service since the dawn of time, don’t just take them at their word.
The word “warranty” can mean a lot of different things, and there are always situations that the warranty will and won’t cover; that’s to be expected. However, that doesn’t mean that you shouldn’t learn about the details of the warranty that you’re being offered.
A reputable heating service won’t have any problem sharing the details with you. They want you to feel as comfortable and confident as possible. Here are a few questions you can ask:
- How long will the warranty last?
- Does the warranty cover all services?
- How can you redeem the warranty if there are issues?
- What problems/setbacks does the warranty cover?
- How quickly can they get out to fix the issue?
4. Learn About Background Screening
This isn’t an intrusive question whatsoever; you have the right to know who is going to be visiting your home. Heating companies should take that as seriously as you do.
Be sure to ask them how they perform background checks on their employees and how frequently they train their staff on the newest equipment and processes.
You can even ask for the specific name of the technician that’s visiting. How long have they worked for the company? How much experience do they have?
5. Search for a Variety of Services
While it might be a heater problem today, it could be an electrical or plumbing issue the next. Why not find a service that can help you with any residential issue you’re having in Oklahoma City?
Here at Above and Beyond Service Company, we take our name quite literally by offering HVAC, plumbing, and electrical services. We have specialized employees for each to ensure our clients (like you) have the highest quality.
This way, you can build a meaningful business relationship with us. No need to turn anywhere else from this day forward, we’ve got your back!
Invest in the Best Heating Services in Oklahoma City Today
Now that you have seen an in-depth guide on several tips to consider when hiring Oklahoma City heating services, be sure to use this information wisely.
Take the time to read this article for more information on why your thermostat isn’t working and what the problem might be.
To get started, simply reach out to our Oklahoma City office by phone at (405) 461-5101 and we will be happy to assist you further.